Terms of use

The use of services of Figame.gr means full acceptance without any reserve of terms that are reported in the present web page.

Our we operate

You can make your reservation  through Figame.gr 24 hrs – 7 days the week, using your credit card . Our call center is open from Monday to Friday 09.00 – 17.00.

Figame.gr can reply to your requests (orally and through e-mails) only the operating hours.

Issuing and sending your air tickets

When your reservation is completed you automatically receive a confirmation e-mail with your reservation code. In case you don’t receive this confirmation e-mail you should contact with us.

If you have selected the cash method for your payment, then our reservation department contacts with you in order to give you our bank accounts (which are also referred to our website) and to inform you for the time limit you have until the payment.

When you make the payment then you receive your e-ticket (airticket)  to your e-mail address.

If you make your reservation during weekends and holidays then we will contact you the day we will be open.  In this case you should know that there is a risk your reservation will be cancelled by the airline(due to the time limit)and the price might be changed. That’s why in this case we recommend you to use your credit card.

In case you make the payment using your credit card then you receive your e-ticket to your e-mail address unless the price has not changed by the airline companies in 36 hrs.

In case the price is changed then we contact you by phone or e-mail to find an alternative solution.

Air Tickets offers

Sometimes airline companies have ticket offers which have a small time limit until the moment you have to issue the ticket. In this case we recommend you to use your credit card in order to issue  the ticket immediately. In case you select the cash method there is a risk the price to be changed.

Charges using telephone services

Figame.gr charges you with extra  5  euros  from the price you see in our website.

Hotel reservations

You can make your hotel reservations online 24 hrs a day 7 days the week and during holidays. Credit card is necessary .

Car rentals

You can make your hotel reservations online 24 hrs a day 7 days the week and during holidays. Credit card is necessary.

Changes /Cancellations.

In case you want to make a change or a cancellation to your air tickets, you should send us an e-mail or a fax to 210 6399104 and we will contact you. Every change or cancellation for domestic tickets we charge you with 10 Euros and for international tickets 20 Euros extra than the initial penalty which is defined by the airline.

Names

You should write your names exactly the same way they are written on your travel documents.  Figame.gr is not responsible if you write your name wrong or if you put your surname in the place you should put your name. Even if you contact us to correct it, if the tickets have been issued , you will be responsible if the airline don t accept this change.